AMITIAE - Monday 8 December 2014
Kernel Panics Galore: An Unwelcome Problems (not apparently cured)
By Graham K. Rogers
In an earlier report, "Kernel Panics Galore: Unwelcome Problems (now apparently cured)" - which seems to have been premature - I outlined the steps I had taken, ending with "fingers crossed".
There was an update to Little Snitch (3.5.1) and the system was reliable for a couple of days, so I wrote up that earlier report. One of the steps I had taken was posting the most recent crash report (available via the Console app, in Applications>Utilities).
The response was simple: it looked as if Little Snitch was the problem, but uninstalling might not work. If the uninstall does not work, it may need taking in to a service center. When I questioned if the possibility of a hardware problem being the cause, the answer was, "Yes."
Three days after this, another KP happened and I uninstalled Little Snitch. The KPs continued, so this was not the cause and each time a KP occurred the action that triggered it (at least on the surface) was different as before.
Warranty repair is extended to 3 years with AppleCare, but this is not carte blanche. It covers parts installed by Apple that fail under normal usage. It does not, for example cover spills of beverages, cats scratching the screen, or dropping the Mac.
Unless there is some miracle to the installation (and these KPs have been catching me out somewhat), I plan to take it into a service agent on Wednesday. That will give me time to set up working alternatives and to upload my next Bangkok Post column to my site. As part of the preparation, I moved the text file for the column to a DropBox folder, then sent the Post an incomplete copy: rectified on Monday morning. I shall have to take extra care if I have an extended period working on the iPad (and iPhone).
I can write with little difficulty as there is much software already installed on the iPad (and iPhone). Loading files up to the website - and managing the site itself - would be fairly easy, although the mechanics of operations are not the same: files on a Mac (and the site) are organised in a typical hierarchical folder system, while access to files on the iOS devices is app-specific.
With preparation, many of the files I would need for site organisation will be available. If not, they can be downloaded. What I will miss most, if the Mac has to go away (a distinct possibility), is the software I use for handling photographs: digital and scanned negatives. For the rest I can be in a sort of digital limbo, at least for a week or two.
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