AMITIAE - Friday 20 February 2015

Cassandra: Apple Repair Program for 2011 MacBook Pro with Graphics Issues

apple and chopsticks


By Graham K. Rogers


I reported in the Bangkok Post at the end of December last year about a problem that some users had experienced with their 2011 MacBook Pro computers: the screen display is completely broken by horizontal lines.

Local users with the problem had had little success with repair as the local agents had received no instructions from Apple, while internationally there were thousands of problem computers, a petition, and the beginnings of a class-action lawsuit in the USA, Apple was totally silent on the matter.

This morning, a report from Alex Heath on Cult of Mac, tells us that Apple has now started a new repair program for the problem machines. The program lasts until 27 February 2016 (OR 3 years after the original purchase date).

MacBook Pro - graphics

The program began in the USA on 20 February, and will be available in other countries beginning 27 February 2015. A country selector button reveals that Thailand is one of the countries in the program, and the page reloads in Thai (there is a link for English users in Asia at the bottom of the page).

MacBook Pro - graphics

For more information see the article on Cult of Mac.

Graham K. Rogers teaches at the Faculty of Engineering, Mahidol University in Thailand where he is also Assistant Dean. He wrote in the Bangkok Post, Database supplement on IT subjects. For the last seven years of Database he wrote a column on Apple and Macs. He is now continuing that in the Bangkok Post supplement, Life.



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All content copyright © G. K. Rogers 2015