AMITIAE - Sunday 26 April 2015
Cassandra: 128 GB iPhone 6 Blue Screen of Death and iTunes Resuscitation
By Graham K. Rogers
In the morning I had synced the iPhone with the Mac. Although I usually try starting the sync from iTunes, this time I began the sync from the iPhone: nothing particularly unusual there. A few hours later, however, I noticed that the rotating arrows still showed that the device was syncing and I wondered if this were photos or other data exchanges playing catchup.
A look at the Mac showed that there was no sync apparently taking place with that device. I tried to stop the sync on the iPhone, but it kept churning away. Pause. Think. Restart.
I pressed the Off button at the same time as the Home button and the screen went off. I kept holding the buttons when the Apple logo appeared and the screen went black. I held the On/off button and the Apple logo indicated a restart. And then the screen went blue. The screen went black and the Apple logo appeared again, but this time, I was in a cycle: blue screen, black, Apple logo, blue screen. . . .
One poster in a forum suggested that the mother board or processor was the source of the problem. That would mean a trip to the local carrier handling the iPhone here: I groaned inwardly as that could mean no phone for a week or even more.
Connecting the iPhone started it with the Apple icon. Hold breath. . . However, after a moment or so, this changed once again to the blue screen. A second restart did the trick. The Home screen appeared and I was asked to enter the passcode to unlock the device as is normal after a restart. Exhale. . . .
All the apps were in their correct places on the screen. As the device was connected via the cable, a sync was carried out normally (and quickly). It was also available as a Personal Hotspot, although both the Mac and the iPhone were using the normal Wi-Fi link. When I disconnected the USB cable after the sync was completed, that blue Hotspot bar at the top of the screen vanished.
Graham K. Rogers teaches at the Faculty of Engineering, Mahidol University in Thailand where he is also Assistant Dean. He wrote in the Bangkok Post, Database supplement on IT subjects. For the last seven years of Database he wrote a column on Apple and Macs. He is now continuing that in the Bangkok Post supplement, Life.
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