AMITIAE - Friday 6 December 2013
Cassandra: Installing Mavericks on a Mac Mini with a Reluctant App Store App
By Graham K. Rogers
When Mavericks was released, she asked me a couple of times about it and had a look at my own MacBook Pro computers (the older 15" version and its 13" replacement). She was certainly interested in updating to the latest OS X version, but was still running the 10.6 version of Snow Leopard. With that, there was no access to the App Store which was first included with 10.6.8.
After some persuasion, she downloaded the update and seemed all set. However, each time that the App Store application was started, it crashed. I made a couple of suggestions, the first being that she download the 10.6.8 Combo update and install that over the current. That is actually easier said than done as the network connections where we are sometimes slow to a crawl. This was one of those times.
After a number of tries, the Combo update was installed, but there was no difference with the behaviour: Start App Store, crash. I suggested resorting to the tried and tested method of trashing the preferences file. The property list file (.PLIST) is found in the user's Preferences folder with the name com.apple.appstore.plist.
This time, the application did not crash and she was able to use the App Store as normal. She began the download of Mavericks although again the connections caused several delays. Eventually, however, the complete file was downloaded and the installation process was completed not long after.
When we were sure that Mavericks was working, she tried the App Store app: first in the Admin account, then in the User account. It was working properly and there were no crashes. I suspect that somewhere in her User account installation was a corrupted file and that this was over-written when the new version of OS X was installed.
I did of course have a Plan C.
Graham K. Rogers teaches at the Faculty of Engineering, Mahidol University in Thailand where he is also Assistant Dean. He wrote in the Bangkok Post, Database supplement on IT subjects. For the last seven years of Database he wrote a column on Apple and Macs.
For further information, e-mail to